Shipping policy
At MZS Locker, we aim to dispatch all orders as quickly as possible.
Processing Time
- Orders are processed within 1–2 working days after payment is received.
- Orders placed on weekends or bank holidays will be processed on the next working day.
UK Shipping
- Standard Delivery (2-5 working days) FREE
- Express Delivery (1-2 working days) £4.99
- Once your order has been dispatched, you will receive tracking information via email.
International Shipping
- International shipping is available to selected countries.
- Shipping costs and delivery times are calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Delays
While we aim to meet all estimated delivery times, delays caused by couriers, weather, customs, or other circumstances beyond our control may occur.
Incorrect Shipping Information
Please ensure your delivery address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or shipping, please contact us through our website or by email, and we’ll be happy to help.